> For the complete documentation index, see [llms.txt](https://docs.rainmad.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rainmad.com/information/support-and-assistance.md).

# Support and Assistance

For any support or assistance with our scripts, please follow these steps:

* **Join Our Discord Server**: To receive support, you must join our official Discord server. This is where we manage all support requests and provide updates.
* **Create a Support Ticket**: Once you’ve joined the Discord server, create a support ticket in the designated channel. Provide as much detail as possible about your issue or question to help us assist you effectively.

{% hint style="info" %}
**Working Days**: Please note that our support team is available from Monday to Saturday. We aim to respond to your tickets as promptly as possible during these days.
{% endhint %}

If you have any further questions or need assistance with the ticket creation process, don’t hesitate to ask in the Discord server. We’re here to help!