FAQ

Frequently Asked Questions

Can I get a discount?

We are unable to provide discounts on request. Any active promotions or sales will be shared in the #︱discount channel, so keep an eye out there!

I can’t find my transaction ID. Where can I locate it?

You can find your transaction ID by logging in at: https://checkout.tebex.io/payment-history/login.

I’m getting a “payment declined” message during checkout. What should I do?

If your payment was declined, here are a few steps you can try:

1. Wait for a while and try again later.

2. Use a different payment method or credit card.

3. Try a different device or network (e.g., use a VPN).

If none of these solutions work, it’s possible that your account has been restricted by Tebex. Alternatively, you could ask a trusted friend to purchase the asset for you and transfer it to your account.

My Keymaster account has been hacked. Can you transfer the scripts to me?

Unfortunately, we can't transfer assets between Keymaster accounts, even if your account has been hacked. We recommend contacting Cfx.re support for further assistance.

How can I cancel my subscription?

You can cancel or manage your subscription by visiting: https://checkout.tebex.io/payment-history/login.

I have XAMPP. How can I switch to MariaDB?

You can easily switch to MariaDB by following this tutorial: https://www.youtube.com/watch?v=bigFDwM8YCA.